About the item
Q: Is this item brand new?
A:Yes,all parts we sell are brand new. If not, you can ask for a replacement or refund.

About shipping
Q1: When will you ship the item out? How long will I get my order and what is the shipping fee?
A1: Please read the details of our shipping policy below, you can get what you want to know by yourselves.

Q2: Why is my tracking # not available for so many days?
A2: As a international buyer,if you pay for usps first class or priority international mail,the system won't update.If you are the US buyer and the status of the item is still not updated after 5 days,pls contact us promptly.

About the payment method
A:Do you accept other payment method?
Q:Sorry, we only accept paypal as the payment method.And it is the safest payment method for buyer.

About returns
Q1: How can I return this item for a replacement or refund?
A1: Please do not return the item by yourself in haste, or we are not responsible for it if the item is lost. Please read our return policy and contact us first.

Q2: I purchased the wrong item from you, Can I send the item back for the correct one? I can pay the difference.
A2: You'd better return it for 80% refund and in the meantime,you can reorder the right part from our store. It will save your more time and avoid happening many unnecessary problems.

About others
Q1: Can you give me some discount if I buy five of this?
A1: About this issue, you can click "make offer", and write in your price, then we will give you our best price.

1.We accept PayPal only.
2.NOTE:Checkout procedure is sent to your Ebay registered email address. All payments must go through our checkout. echeck is held up to 4 days. We accept US issued credit card only. Payments are expected within 4 days. Unpaid item will be filed without receiving payment.
3.Multiple auctions purchase? Wait until all of the auctions have ended, then complete the checkout received in your most recent email from us. No additional auction can be combined upon checkout completion.

1.All items are in stock and are shipped to you within 48 hours of your payment being received.
2.International Buyers – Please Note:
   a. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
   b. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
3.Package handling only takes 1 business day at our warehouse, so please make sure entering correct payment and shipping information before checking out. Once your payment is completed, we are not going to accept any more changes to your order.
4.Please note that items purchased on weekends and Bank Holidays are dispatched the next working day.

1.If the item can't work fine, please check twice to confirm that the item is defective and contact our customer service representative asap, let us know the Detailed Problem ,we will do our best to serve you.
2.A Merchandise Authorization Number(RMA#) is required for all return packages. Packages without RMA # will not be handled.
3.All NON-Seller Mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you brought wrong size or wrong item).
4.We only accept the original package. Please make sure the item have NO man-made sabotage. If you purchased in improper condition, please NOTE that the shipping and handling fee will not be refunded, all return shipping fee should paid by the buyer unless item DOA.
5.Warranty covers replacement or repair,contact us for warranty details.
6.Refunds given only if item DOA and cannot be replaced via PAYPAL . If so, Please reported within 5 days and return to us within 30 days from the delivery date for exchange or refund. PLS DO NOTE WE ARE NOT RESPONSIBLE IF PROBLEM EXCEED OF THIS TIME LIMITE.

1.ALL replies will be sent to your email, if you don't get response within 1-2 business days, pls check your My Messages' in case your email provider has an overly-aggressive spam filterblocking eBay's emails. Please email us AGAIN.
2.Email is the priority of our customer service, if you can't get us, please choose live response .

1.Positive feedback is auctomatically done once the payment is cleared. We appreciate all our customers to post a positive feedback and 5 Scores DSR.
2.We strive to earn 100% perfect "Five-Star" scores from you. The star-scores are very important to us. If anything about your transaction did not meet your expectations. PLEASE LET US KNOW AND GIVE US THE OPPORTUNITY TO MAKE THINGS RIGHT before you leave feedback.